FAQ

FAQ – Shipping, Returns, and Payments

Welcome to our FAQ page! Here, we provide answers to the most common questions about shipping, returns, and payment methods. If you can't find the answer you're looking for, feel free to reach out to our customer support team.

Shipping Policy FAQ

At Eagle Generation, we strive to get your orders to you as quickly as possible. Here’s what you need to know about our shipping policy:

  • Order Processing: We process and ship orders within 1 to 3 business days of receiving them.

  • Delivery Time: Once shipped, your order will arrive within 3 to 10 business days, depending on your location. Please note that delivery times may vary based on destination.

For more details on how shipping works, visit our Shipping Information Page.

Returns & Exchanges FAQ

We want to make sure you're satisfied with your purchase. However, in case something goes wrong, here’s our FAQ on returns and exchanges:

  • Final Sales: All sales are final. We do not accept returns for changes of mind or order errors.

  • Exchanges or Refunds: If we make an error, we accept exchanges or refunds within 7 days of receiving your order. Contact us with photos and details of the issue to initiate the return.

  • Return Conditions: Items must be returned unused, in original packaging. Return shipping costs are the customer’s responsibility, except in cases of our error.

Accepted Payment Methods FAQ

We offer several secure ways to pay for your orders. Here’s a quick overview of the FAQ on payment methods:

  • Credit/Debit Cards: We accept Visa, Mastercard, American Express, and Discover.

  • Shop Pay: Save your details for faster checkout and get expedited delivery.

  • Mobile Payments: We accept Apple Pay and Google Pay for added convenience.

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